"When you assume negative intent, you're angry. If you take away that anger and assume positive intent, you will be amazed." Indra Nooyi

[

Customer Experience Trends in 2019 [Infographic]

On 09 Jan, 2019 | No comments
]

--Shrishti Giri--

With the change in customer demands comes the dynamic trend of customer experience. The Year  2019 is already here with lots of new opportunities, improvements and of course, disruptions that will impact the customer experience adversely.

Here are a few trends that will keep enhancing and impact customer experience in the year 2019:



Comment: 0

Leave a comment