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Subject Matter Expert-Banking Mumbai Apply Now

Key Responsibilities:

Job Description

  •  Audit cases and queries raised through different channels like email/social media or calls.
  •   Timely execution of the assigned tasks.
  •  Detailed findings and related reports to be provided and participate in various meetings.
  •  Support existing team members and have an attitude towards learning new domains.

Eligibility Criteria:

Experience *

1-2 years of experience preferably with any bank as quality analyst or auditor (non-financial). Experience in quality for banking or customer care service-nodal and appellate helpdesk and escalation teams will be an added advantage.

Education *

Minimum Educational Qualification *

Graduates in commerce/finance/banking and relevant streams.

Preferred Educational Qualification *

Post-Graduates (M.Com. Or PG in Finance, Commerce, Banking) /MBA (Finance, Banking) will be preferred.

Training and Certifications

Any certifications in retail banking or banking with focus on customer service will be an added advantage.

Other Skills Needed

  • Excellent written and oral communication skills in English.
  • Intermediate level expertise in Microsoft Excel, Powerpoint and Word will be an added advantage.
  • Detail oriented and ability to multi-task and manage time efficiently and effectively.
  • Pro-active, flexible and self-motivated individual.
  • Excellent interpersonal skills and willingness to learn and work with minimal guidance.

Preferred Domain Knowledge

Banking

 

Field Executive-Automobile Sector Narol Apply Now

Key Responsibilities:

  • Data collection of tyres, Vehicles by performing physical survey.
  • Entering data entry in Application on same day.
  • Ensuring data entered in Application should be error free.
  • Travelling to assigned location for performing survey.
  • Building relationship with weighbridge owners /Fleet owners /Drivers for performing smooth survey at weighbridge and at fleet locations
  • Dealing with truck drivers and owners with humble nature for extracting as much information as per predefined format.
  • Achieving daily assigned targets of fitment & weighbridge numbers.

Eligibility Criteria:

  • Diploma/ITI in Mechanical or Automobile
  • Year of experience

Quality Analyst-National Retail Surat, Punjab Apply Now

Key Responsibilities:

To visit an assigned outlets and perform audits as per assigned nature (Mystery or Informed) & finding gaps from customer lenses.

  • To prepare beat plan for the cycle  & to visit outlet as per the beat plan 
  • Imitating as actual customers in a mystery shopping
  • To maintain mystery element without revealing his/her id  
  • Going to stores/outlet and finding specific products assigned to him/her
  • To observe all required information as per checklist
  • Capture complete information via online/offline mode and sharing alerts  
  • Daily reporting to the supervisor 

Eligibility Criteria:

Education: 
Graduation (Any Stream)

Other skills needed: 
• Good verbal/Written communication skill  

• Good interpersonal & conversational skills  

• Travel passionate 

Preferred Domain Knowledge: Quality 

SME - Telecom & Banking Kolkata,Ahmedabad Apply Now

Key Responsibilities:

      Job Responsibilities-

  • Perform audits as per assigned target
  • Audit report within the assigned time limit
  • Superior analytic and problem-solving skills
  • Ability to build PR and repo with all concerned teams

Eligibility Criteria:

  • Graduate/ Post Graduate
  • Min. 2 years of experience in field and auto-loan recovery
  • Good analytical skills & interpersonal skills
  • Open to travel extensively
  • Excellent knowledge of MS office (Excel and Word)
  • Excellent Written and Verbal communication

Preferred Domain Knowledge:

  • Telecom and auto-loan collection

Project Coordinator- Fashion Domain Mumbai Apply Now

Key Responsibilities:

  • Good knowledge of large Brand retail format store including fashion retail
  • Would be responsible to coordinate with consultant & client for customer experience audit (Process adherence and gaps) at large fashion retail store
  • Should be able to analyze and recommend logical changes to processes through findings
  • Preparing presentations for clients
  • Good interpersonal and communication skills

Eligibility Criteria:

  • Grdaution ( Fashion domain)
  • Good verbal/Written communication skill
  • Good interpersonal & conversational skills
  • Knowledge of Fashion Retail/ large retail format stores      
  • Good presentation skills
  • Open to travel as per the requirement

Tele Caller-(Bengali& Tamil) Jaipur Apply Now

Key Responsibilities:

Telecalling to potential sellers and forward leads to field team and capture close - looping status.

  • Initiate outbound calls to potential sellers & provide information on seller onboarding
  • Fix appointment for FOS visit
  • Coordination with field team and forward lead to respective FOS
  • Follow - up with FOS for close looping status
  • Daily reporting to supervisor                                                                                                  

                                                                                       

Eligibility Criteria:

Education:

Minimum Educational Qualification:

Any graduation

Preferred Educational Qualification:

Any Graduation

Training & Certifications:

NA

Other Skills Needed:

Good Verbal communication (English + Bengali/Tamil)

Sales Consultant - E-Commerce Chennai, Kolkata Apply Now

Key Responsibilities:

Visiting Potential sellers, Create interest for onboarding on online platform,Register sellers through online link customers for lead generation and capture all records and forward leads to Team Leaders of converted customer                                
Responsibility:                                
  • Visiting markets and contact to potential sellers of various segments as per targets assigned
  • Coordination with respective Tele-caller for lead generation
  • Explain benifites and create intrest of potential sellers
  • Capture required details in format
  • Registering sellers on online platform
  • Reviewing Pipeline report daily with Team leader and assisting them  with new innovative ideas and feedback from market
  • Generating new prospects every week as per the target assigned
  • Following up on leads generated
  • Responding to telephone enquiries promptly Planning various activities to establishing, maintaining and expanding customer base
  • Maintaining good relations with customer through regular interaction and visits
  • Ensuring Key/potential customers follow-up regularly
  • Maintaining reports as per specified norms
  • Ensuring entry of all customers like visited / contacted / met etc                                                                                                                                                  
                                
                                
 

Eligibility Criteria:

Experience:                                
1-2 Years in Consumer services/ Ecommerce/ Marketing agency (Seller Onboarding)                                

Education:                                
Minimum Educational Qualification:                            
Any Graduation                                
                                
Preferred Educational Qualification:                            
Any Graduation                                
                                
Training and Certifications:                            
NA                                
                                
Other Skills Needed:                                

  • Good verbal/Written communication skill
  • Good interpersonal & conversational skills
  • Travel passionate    

Web Developer Node JS Jaipur Apply Now

Key Responsibilities:

Job Role:

As a Node JS Developer in our team, you will build and maintain the Restful services and FullStack applications and will play a key role in the development of SaaS-based projects, like chatbot platforms, web analytics suite,Employee collbaration web app, dashboards, and many more.

Eligibility Criteria:

What You Need / Skill Sets:

  • 2+ years of Full-Stack JavaScript Experience
  • Proficient in Node.js and a UI framework such as React or Vue
  • Capable with HTML5 and CSS/CSS3 (LESS/Sass a plus, but not required)
  • Capable with other PHP frameworks like yii2.0,zend,laravel etc
  • Understanding of how to build and consume REST APIs\webservies\web apps in node js
  • understanding and code review capability.
  • Experience with databases such as MySQL, MongoDB, DynamoDB, etc.
  • you should have understanding on amazon aws and google cloud works(added advantage)
  • Knowledge of unit-testing (TDD/BDD tool i.e. Jasmine, Mocha, Protractor)
  • Building modular and scalable code
  • A passion for learning new languages (Go,C#, AWS and more!)
  • You should be able to manage servers of  nodejs with required application setup.
Education Qualification:
  • Must be BSC \BCA \ MSC\ MCA\B tech-IT\ C S\ Mtech

 

Quality Analyst (Telugu&Kannada) &(Malayalam&Tamil) Jaipur Apply Now

Key Responsibilities:

  1. The client will provide list of sellers registered on competitor platforms (different E-commerce sites).
  2. Quality Analyst will  search and find out name and number of each such seller
  3. Quality Analyst will then call these numbers, persuade the seller to register on Client platform and if the seller shows interest, Quality Analyst will send across registration link to the seller and onboard the seller on client platform
  4. In case the seller is not interested, then Quality Analyst is supposed to find and register maximum 3 other sellers dealing in the same brand as the backing-out seller.

Eligibility Criteria:

  • Fresher & Experienced Graduate
  • Proficient in mentioned Language
  1.  (Telugu&Kannada)
  2. (Malayalam&Tamil)

Service Executive-Automobile Sayla(Gujarat),Nanded(Maharashtra), Apply Now

Key Responsibilities:

  • Meeting CV customers for Alignment Business / Marketing
  • , Increase Vehicle Footfall at CV Zone
  • 3% QoQ for Alignment,
  • Prepaig reports on work done at CV Zone,
  • Conduct training at CV Zone,
  • Will have to travel for visiting customers to raise footfall, conducting training activities.

Eligibility Criteria:

  • Diploma or B.Tech in Mechanical or Automobile.
  • Fresher & Experinced can Apply.
  • Person who is ready to Travel.
  •  2 Wheeler & Licence is must.

Part Time Job- Tamil,Malayalam,Kannada,Telugu Jaipur Apply Now

Key Responsibilities:

Job Description 

  •  The Quality analyst will be responsible for end to end process audit by evaluating customer queries and its resolution to identify process gaps.
  • The QA is required to analyse reasons for customer calling the call centre and suggest actions to reduce such calls.
  •  Areas the quality analysts study include why the customer called the call centre, call handling by the agent, promptness of revert, product knowledge, as well as whether representatives stick to standard scripts. It is very important to evaluate the entire complaint resolution process.
  •  They also check to see if a customer is satisfied with the results of the interaction.
  • Quality analyst works in a continuous process of evaluating the communications and providing feedbacks to enhance the quality of the all communications.
  •  This activity must lead to improving process efficiency and customer experience.
  •  Quality analyst needs to identify the gaps through root cause analysis
  •  Prepare reports and analysis as necessary to determine areas of improvement & opportunity


.

Eligibility Criteria:

Education: 
Graduation in any stream

Subject Matter Expert Gurugram Apply Now

Key Responsibilities:

Responsibilities-
• Perform audits as per assigned target.
• Knowledge of Food safety compliance check.
• Review & recommend TNIs, opportunity areas.
• Analytic and problem-solving skills.
• Good written and verbal communication skills.
• Ability to build PR and repo with all concerned teams
• Good interpersonal and communication skill
• Achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans, productivity, quality, and customer-service standards; resolving problems; completing tasks; identifying trends; determining system improvements; implementing change.
• Updates job knowledge by participating in educational opportunities, reading professional publications,
maintaining personal networks, participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different
requests, exploring opportunities to add value to job accomplishmentsAlert sharing
•Report submission
•Timeliness Adherence
•Calibration
•Tracking & play role in Improvement Journey
•Development


 

Eligibility Criteria:

• Graduate in Hotel/Hospitality Management (F&B Segment)

Market Research-Tyre Industrty Jaipur Apply Now

Key Responsibilities:

  •  Communicating with clients to understand and document the business objectives
  •  Formulating analysis plans and acquiring client sign-off
  •  Designing or assisting in the development of questionnaires and moderator guides to ensure the necessary data is captured
  •  Conducting in-depth data analyses using traditional and advanced methods
  •   Authoring reports containing actionable recommendations
  •  Making presentations—answering questions and instilling confidence Output and presenting to senior management team

Eligibility Criteria:

  •  A minimum of 5 to 7 years within the custom Market Research industry
  •  1 to 3 years of industry/sector experience.
  •  Strong analytic and critical thinking skills.
  •  Exceptional written, oral, and presentation communication abilities
  •  Expertise with Excel, PowerPoint, and SPSS/SAS
  •  Bachelors or advanced degree in business, mathematics, or the sciences.

Quality Analyst-Tyre Industry MP&Chattisgarh Apply Now

Key Responsibilities:

  • Visiting Apollo touch point & Compititors brand across region &
  • Do the process Mystery (Surprise Audit) & Informed audits as per the checksheet.
  • Send daily reports & artifacts. Travel across the region.
  • Need to be ready to travel for 20 days in a month at a stretch

Eligibility Criteria:

  • BE/ B-Tech Mechanical

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