"When you assume negative intent, you're angry. If you take away that anger and assume positive intent, you will be amazed." Indra Nooyi

case study

  • Capturing Customer Base Experience-Awareness to Renewal

    One of our clients wanted to analyse the market and perform customer journey mapping along with insights related to customer expectations and opportunity areas.

  • Sentiment Analysis through VOCs

    The client in the case wanted to have text analysis for the VOC captured from online social media, feedback portals and direct communication.