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Quality Check

QDegrees provides you with an in-depth visualization of your procedures to identify whether it meets the requirements of your customers or not.

Benchmarking

Benchmarking is one of the key characteristics in the process of quality improvement. We assist the organizations to compare their existing performance with others and suggest relevant improvements for the same.

Sentiment Analysis

Listening to the voice of the customers is a necessary process for any organization to excel. We help you to capture your customer’s attitude and understand their sentiments by analyzing reviews, surveys and online discussions or comments on social media platforms.

Call Center & Back Office Audits

Evaluating staff performance helps to identify gaps within an organization. QDegrees provides call center and back office audit services to make you aware about the required improvements with necessary recommendations and ensure good transactional user experience.

Digital Audits

Digital Audits play a critical role to know the technological efficiency and online presence of an organization. We conduct digital audits on various platforms internally and benchmark your performance against competitors.