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How Mystery Shopping Can Enhance Cx For Ecommerce Players?

2 weeks ago

It is a regular work day for Quetin. She is a Mystery Shopper for an E-Commerce company. Today, she is going to focus on a new feature, introduced by the Ecommerce site.

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Role Of Human Resources in the Centers Work From Home

2 weeks ago

Due to the pandemic, Human Resource organizations across the globe have driven the implementation of ‘work from home’ almost overnight. Most HR professionals in India..

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5 Reasons Why Outsourcing To Call Centers Has Picked Up Post Covid

2 weeks ago

The BPO industry was already a formidable sector that included call centers as a vital offering. However, centres emic seems to have accelerated the adoption of call centres across multiple sectors.

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Power of surveys to unleash your brand potential

3 weeks ago

According to the latest reports, 42% of customers would be okay with paying more when offered a warm and friendly customer experience. Today customers prefer brands proactively seek inputs from customers' end and work on adding substantial value.

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Complete Guide To Cloud Computing Service In India 2021

1 month ago

The global cloud computing market size is estimated to be worth an impressive US$ 445.3 billion in 2021. Therefore it isn’t surprising that there are multiple cloud service providers in India and the world.

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Electric Cars - A Rapidly Emerging Alternative To Petrol Cars In 2022

1 month ago

The electric automobile market in India is growing exponentially and is expected to be the third-largest in the world by 2026. It is also predicted that the electric car market would constitute 12% of the overall passenger car market by FY 2026.

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The 5 Biggest Customer Experience Trends In 2022

1 month ago

Over the last couple of decades, several companies have been increasing their focus on customer relationship management. From customer service for issue resolution to the user interface on the homepage of their website..

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How Chatbots Will Transform Customer Experience In 2022

1 month ago

Over the past decade, a domain that has evolved after the advent of AI is customer experience in India through computerized catboats.

Understand the Difference Between Market Intelligence And Market Research To Increase Your Sales Potential

1 month ago

Market Intelligence and Market Research...

Services

Role Of Human Resources in the Centers Work From Home

1 month ago

Due to the pandemic, Human Resource organizations across the globe have driven the implementation of ‘work from home’ almost overnight. Most HR professionals in India..

How Mystery Shopping Can Enhance Cx For Ecommerce Players?

How Mystery Shopping Can Enhance Cx For Ecommerce Players?

2 weeks ago

Role Of Human Resources in the Centers Work From Home

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5 Reasons Why Outsourcing To Call Centers Has Picked Up Post Covid

2 weeks ago

Power of surveys to unleash your brand potential

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Complete Guide To Cloud Computing Service In India 2021

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Electric Cars - A Rapidly Emerging Alternative To Petrol Cars In 2022

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The 5 Biggest Customer Experience Trends In 2022

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How Chatbots Will Transform Customer Experience In 2022

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