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The Changing Face of Retail

QDegrees

blog author

3 weeks ago

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Chatbots-Importance and Their Right Use In Enhancing CX

1 month ago

Chatbots work as personal assistants and are integrated into many chat applications like Facebook Messenger, Slack, Telegram, and text messages to name a few.
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Key Factors Contributing to CX Experience at Call Centre

1 month ago

Today, you enter any store and you’ll look for someone who gives you personal attention. So, what are your expectations when it comes to telecom or says, online services which you use?
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How Loyalty and Consistent Experience are Interrelated With Respect to Customer Experience

1 month ago

Today, customer experience has emerged as the “new brand” in every industry..
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The Technical Aspects of User Experience

1 month ago

The Essence Of Competitive Advantage Is Choosing “What Not To Do”. Someone is tracking your every move 24*7 Wonder! So, are you thinking in the same direction as what I am? Probably YES!
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How Mergers and Acquisitions are Affecting Customer Experience

1 month ago

“It is said that two heads are better than one when it comes to enhancing customer experience by companies because two heads who think in the same way are the same as one”
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How Customer Experience Can Impact An Organization’s Revenue?

1 month ago

No matter what story you tell to your customers, make them a part of a successful sales team because happy customers are the biggest advocates of a brand.
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Are You Ensuring Data Protection to Your Customers?

1 month ago

Customer data privacy involves protecting and handling sensitive personal information that an individual provides during transaction. As the internet has evolved as a medium of communication and consumers have easy access to more product information data privacy has become a growing concern.
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Reimagine People With Artificial Intelligence-Transforming the Phase of Human Resource

1 month ago

It’s rightly said that "create an environment where employees can bring their whole self to work and not just make a living but also have a life.” Create an environment with AI where every employee can grow with you.

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The 5 Biggest Customer Experience Trends In 2022
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Over the last couple of decades, several companies have been increasing their focus on customer relationship management. From customer service for issue resolution to the user interface on the homepage of their website..


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