PR News
QDegrees driving better Customer Experience and overall growth for businesses
Apr. 14, 2023
QDegrees, India's eminent Consulting and
Product Innovation Company is getting fame for its remarkable growth in the Customer
Experience industry. The company completed nine brilliant years in July 2022
and led exemplary Customer Experience innovations leveraging technology and
services. The firm has been through an exceptional growth journey, assisting
numerous brands in amplifying their customer relationship & engagement,
building products and services for the same, and serving them with the best
combination of tech and team.
QDegrees's role has been pivotal in assisting the brands in
amplifying their customer experience and leading to lucrative growth. The
company exercised customer experience metrics to enhance a lending company's
digital footprint and end-user experience. While a leading private bank
acquired an enhanced customer relationship through constant coaching and
audits. Similarly, a job portal firm got better brand validation through
QDegrees' assistance in market research. QDegrees has also facilitated a
better customer experience through consultancy services to a top-ranked OTT platform
where the team identified and rectified gaps with end-to-end solutions. Quoting
the exact words from some clients, a popular tire manufacturing brand stated,
"I know QDegrees from day one at my current Organization. Apt delivery of
promised services with dedication by the entire team of QDegrees is very much
evident. Team adaptability and quick learning is a unique quality which is
highly appreciable. Their Quick and transparent communication and services are
awesome. Excellent professionalism is very suitable to serve today's
corporations."
How did all this happen? QDegrees Services Private Limited was
initiated to make the customer experience simple and effective through a
quintessential combination of technology and human intelligence. It has more
than 550 plus employees and Customer Experience practitioners on the pan-India
level. This journey began when the team started Quality Assurance in
2013, where customer lifecycle enhancement was the critical game. While the
process grew to consultation services within the next three years leading to
customer journey mapping and research. With great success in consulting, the
team led to product innovation in 2019 by developing world-class AI-based
products. Finally, by this year, there has been a massive digital
transformation resulting in app development and consulting. The team functions
on focused spots, namely Customer Experience measurement, strategies
deployment, improvement in customer journeys with benchmarking, and development
of Customer Experience tools and customized AI solutions.
The Jaipur-based business has achieved laudable success by
providing exceptional products and services. Owing to the outstanding support
of their Customer Experience services, including consultancy to enhance
customer loyalty, the company has extended its assistance through SaaS-based
products. Due to their constant developments, the team of QDegrees recently
launched a new website to share valuable insights. The team envisioned the
company for the upcoming future with cutting-edge AI-laden products,
strategy-driven services, and a SaaS-based growth trajectory.
Currently, QDegrees serves more than 50 delighted clients with over 160 ongoing projects among different industries: telecom, entertainment, e-commerce, and more. It offers multiple consulting services, quality assurance audits, user assessment testing, and Customer Experience related products and operations development. QDegrees is evolving in the Customer Experience journey by constantly developing tools, products, and services for clients. Their vision is to create a robust platform for the brands to understand, satisfy and retain customers in the upcoming future. QDegrees had an eminent journey up the ladder of customer experience management. Due to prolific consulting services and customer-centric products, the company has gained towering success. In addition to the support, QDegrees heads towards a genesis of an exponential future.
Source: QDegrees; First India, the Uni India, entrepreneur
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