PR News
QDegrees Unveils Fresh Brand Identity, Signaling Strong Commitment to Deliver Exceptional CX Solutions
Apr. 14, 2023
QDegrees since its
inception in 2013 has played an important role as a delivery champion, to
manage various projects across the customer lifecycle. Having realized the
power of technology which could be used to enhance existing delivery mechanisms
and generate more value for clients and other stakeholders. We embarked on a
digital transformation journey, and this change in approach got reinforced
during the pandemic years.
Post formative years, QDegrees was mostly focused on becoming an
ecosystem pioneer to its clients by building capacity and delivering a center
of excellence. The goal was to become a “one-stop” shop for all customer
experience-related needs, starting from research to developing digitized
journeys.
While envisioning the next stage of growth, QDegrees aspires to upgrade
its relationship to a “co-creator” status through strategic alignment with its
clients. This will shift companies’ attention toward joint innovation &
scalability on strategies that the clients may aspire for.
QDegrees is undertaking a brand refresh to articulate the transformation
of its ambitions and ideas which is linked to the client’s growth. Our New
Identity is Innovative, Collaborative, Spirited, Bold, Flexible, and Persistent
while remaining Humble and Disciplined to become “Co-Creators” in CXM Journeys.
Revolutionize your Business Growth with 360-Degrees Product Innovation Solutions
For Businesses looking for
holistic growth opportunities, QDegrees has diversified its product pool with a
maximum focus on bridging every gap in your business structure. Presently, the
expansion involves fresh and employable product options for carrying out every
task of your business. Several products have been introduced that allow
360-degree business growth and development using innovative statements through
AI and Human touchpoints, viz:
- SurveyCXM
- DoYourSurvey
- QAViews
- glueple
- Checklistree
- LeadOYE
- SamparQ
- shopperXM
For brands looking for inspiration, the company can now deliver a one-stop resolution to business worries using a multi-faceted approach.
SurveyCXM
It helps businesses to capture the
Voice of the Customer and the magnitudes of customer satisfaction through
various metrics like NPS,
CSAT, and much more. It offers a real-time dashboard giving quantified insights
and analysis linked with action planning and close looping.
2. glueple
Glueple is the perfect HRMS
solution that offers the complete Hire to Retire (H2R) process in a single
place. From ATS to managing attendance, HR Policies, travel bookings, KPI
ratings, etc., it simplifies all end-to-end HRM-related functions using this
innovative tool.
3. DoYourSurvey
A user-friendly Do-It-Yourself
platform that gives you the option to select your preferred research method and
gives you access to a 3.5 million global audience for valuable insights. By
offering, conversational to multilingual surveys, they aim to break down
language barriers and reach a wider audience in rural India.
4.
QAViews
An AI-powered audit tool is a one-stop
solution to capture data from clients to customers, providing real-time
analysis and facilitating swift rectification and smooth decision-making. It
allows businesses to work on pain points faster & offer custom solutions to
customers enhancing their CX.
5. Checklistree
A mobile-first inspection tool
made to help organize the unorganized blue-collar industry. Users can improve
safety & quality standards by converting paper checklists into mobile-ready
inspection forms and distributing professional reports throughout the
workplace.
6. LeadOye
LeadOye enables you to manage and
capture leads from multiple sources using forms and 3rd party apps. It allows
you to bulk import leads, assign them to the right sales rep, and analyze them
by multiple fields and filters. Additionally, it offers customized pipeline
stages based on your business needs and provides insights on deals, their
value, and the estimated closure date.
What are the Objectives of this Expansion Project?
This holistic expansion is devised
to implement a complete brand makeover and be more armed for the ever-changing
environment. By becoming an end-to-end provider & co-creator for their
clients, QDegrees will help businesses transform their customer's distressed
journey into a seamless and satisfying experience. From a better brand tone, and
brand logo to expansion in the product portfolio, offices & team-
everything is intended to provide stronger systems and support to the
businesses.
With this expansion, the firm
ensures that the integration of tech & team will be in a way that human
sentiments with customers stay intact. Bringing the expansion in terms of
physical presence, the immediate objective is to have nationwide accessibility.
Establishing regional offices for corporate and project work present in all
states from north to south and sideways are in the direct line of vision.
The Steps to Progression
How does QDegrees excel in
business operation management and customer relationship? The answer lies in how
well the brand has done for its customers. The brand has engaged in
high-profile brand engagement projects, customer networking, and seamless
communication strategy development for business-customer relationships. It
recently collaborated with a sports-tech brand & helped them win Hackathon
by facilitating the right tools and techniques to win.
To create unique and seamless CX
solutions for businesses, QDegrees uses its rich experience in internal and
external business operations to ensure that its latest offerings solve all
issues. The company is much more than a business service brand, as it offers an
all-around experience for leading, managing, operating, and maintaining the
conduct of businesses through various modern tools, with the scope for
innovation in the line of vision.
QDegrees has projected a brand image that would serve full-fledged innovation and diversification in all aspects of its operations. From being delivery champions, and solution providers & to helping firms pioneer, now the organization is all set to co-create & jointly innovate with clients aiming to scale businesses.
Source: QDegrees; The blunt Times, Business-standard, ANI –
News, The Print, Ahmedabad Mirror, UP18News
