Candidate has to Work on virtualization technologies like Hyper-V
Candidate will be responsible for troubleshooting of tickets, monitoring the server infrastructure and handling escalated tickets of low to medium complexity
Ensure adherence to customer SLAs across all levels
Collaborate with fellow system administrators and support team members.
Installing & configuring server & application software.
Creating & maintaining user accounts.
Min Education Qualification:B Tech
2 Years of experience in server management and setup
Must have thorough knowledge of Linux Server Environment & Windows Server Environment Experience into web hosting industry pre-Deliverables will include ticket ownership, response, resolution and update and handle escalated tickets from various levels.