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We're Hiring

Subject Matter Expert

Looking for someone with excellent communication skills & MS Excel Proficiency, Who carries back office or operations experience and ready to work in rotational shifts in Udaipur lcation

Who are we

We are a business consulting and product innovation company. We empower our clients to enhance customer satisfaction and loyalty by leveraging the customer experience. Our vision is "to make customer experience simple yet effective by innovative CX models, utilizing the power of digitization and human intelligence…”

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Join us

Subject Matter Expert

Full Time

Experience
2-3 Years

Location
Udaipur

Start
ASAP

Apply Now
What we ask for

Lead and Manage the Control tower team to focus on the following key areas: o Pro-Active Notification and effective communication. o Exception Management (Alert Management); o Ensure service delivery alignment with agreed client SLA’s. o Improve service output for existing accounts on an ongoing basis o Drive understanding of contracts, terms and conditions, SOW • Ensure that the team adhere to service standards / SLA covering all SOW agreed with customer • Monitor data integrity of systems

Requirements

Shifts - Rotational 

Excellent Communication Skills

Back-office/Operations Experience Required

Join us

Subject Matter Expert

Full Time

Experience
2-3 Years

Location
Udaipur

Start
ASAP

Apply Now