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Role of Sentiment Analysis in Elevating Net Promoter Score
With the growing popularity of the Internet and social platforms, what else has grown proportionally are opinions and feedback. But today, the opinions and feedback are not limited to social platforms as businesses have also recognized their power in building brands. Yes, these play an important role in many ways, including the NPS survey.
ViewBy QDegrees
Customer Satisfaction Metrics: 7 Best Metrics to Measure
Customer satisfaction in any business is the foremost thing to maintain to keep your customers intact with your brand for a long period or even a Lifetime. Customer satisfaction holds importance in the world of business as it single-handedly decides if the customer will remain with you or not.
By: QDegrees
From Core Processes to Strategic Planning: Differentiating HRIS, HRMS, and HCM
In today's fast-paced business environment, organizations are continuously seeking innovative ways to manage the most valuable asset and workforce. Technology development has led to the development of several tools and systems
By: QDegrees
Simplifying HR Management with HRMS: A Beginner's Guide
Human Resource Management System, commonly known as HRMS, is a powerful tool that streamlines and simplifies various HR processes within an organization. Whether someone is an HR professional, a business owner, or just someone curious about how companies manage their workforce
By: QDegrees
Benchmarking NPS Score in Banking and Financial Services
Benchmarking NPS is essential for banks and financial institutions for two main reasons. These two reasons are customer loyalty and satisfaction with respect to others. These two reasons are customer loyalty and satisfaction with respect to others.
By: QDegrees
NPS in Banking: The Key to Elevate Your Bank’s Experience
The importance of loyal customers and customer satisfaction is vital to every business, including banking and finance. So, it becomes essential for businesses to know about these two things. In banking, the most effective way to get insights about loyal customers, CX, and other factors is NPS.
By: QDegrees
Online Apparel Retail Market
With the spread of the internet throughout the world, online sale and purchase has seen evident growth. Today, you can deliver anything to your doorstep without stepping out of your comfort zone. The sale of products and services through online mediums like eCommerce platforms is called online retail. Similarly, selling apparel or clothing online refers to online apparel retailing.
By: QDegrees