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Why Customer Feedback Surveys Essential for Your Business?

These are very helpful for a business to adapt to their customer’s needs and preferences as you get the thoughts of your customers in the most unfiltered manner. That's why here we are with a detailed blog on it.

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By QDegrees

Why Customer Feedback Surveys Essential for Your Business?
Focus Group Discussion: A Vital Element of Market Research
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Focus Group Discussion: A Vital Element of Market Research

Focus Group Discussions (FGDs) are key to understanding what people really like or dislike about products, services, or ideas. You can picture it as a conversation among a small group of individuals.

By: QDegrees
Top 15 Survey Questions to Assess Employee Net Promoter Score (eNPS)
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Top 15 Survey Questions to Assess Employee Net Promoter Score (eNPS)

Another shiny day at your organization, everything is going as planned, but you get to know that an employee has left your company without any hint. This scenario is what organizations particularly the HR...

By: QDegrees
eNPS: A 2024 Guide to Employee Engagement
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eNPS: A 2024 Guide to Employee Engagement

An organization is made up of people whether they are your customers or the employees. That's why you can't just focus on the satisfaction of one while ignoring the other. Even the satisfaction of these two categories of people can be said to be interlinked.

By: QDegrees
A Simple Guide to Qualitative Market Research
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A Simple Guide to Qualitative Market Research

Consider a shopkeeper saying! One day I got up and went to the strangers in the area where my shop is located. In my hands, I had a product that I wanted to introduce in my shop. After interacting with enough people, I learned that many people out...

By: QDegrees
Difference Between Transactional and Relationship NPS
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Difference Between Transactional and Relationship NPS

When a brand starts to grow, it also starts moving towards some problems that it has to go through. One such concern is to make your customers loyal as it is vital for their retention and getting new prospects through them.

By: QDegrees
Ensuring Safety Excellence: The Role of Mystery Shopping in Recognizing Accessibility Measures
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Ensuring Safety Excellence: The Role of Mystery Shopping in Recognizing Accessibility Measures

You go somewhere with your loved one who, being a differently abled person, uses a wheelchair.

By: QDegrees