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What Are the Different Types of Loyal Customers?
A brand is established with many elements, one of which is customers. Customers are one of the most critical assets of a brand. But what's better than just customers are loyal customers. Loyal customers for a brand are like the cherry on top. Compared to a regular customer, a loyal customer comes with additional perks.
ViewBy QDegrees
NPS- What, Why & How
Net Promoter Score is one of the most commonly used customer experience metrics globally. Since its origin in 1993 till date, the metric has evolved and been adopted. Net Promoter Score" or, more recently, "Net Promoter System" (as mentioned in The Ultimate Question written by Fred Reichheld, and Rob Markey).
By: QDegrees
CSAT - Metric to Measure Customer Satisfication
Customer Satisfaction is a well-known term across the globe for any brand to succeed. The customer always wants the best product and service. In turn, the service/product provider ensures that the customer is delighted with its offerings.
By: QDegrees
