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Service

| 11 March 2025

The Power of Mystery Shopping in The Hot...

Hotel Mystery Shopping is a powerful survey that helps the hotel industry identify customer satisfaction issues, providing better employee training to ensure they offer satisfactory services.

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By QDegrees

The Power of Mystery Shopping in The Hotel Industry

Understanding the Flow of Mystery Shopping

Service

| 24 May 2024

Understanding the Flow of Mystery Shoppi...

Mystery shopping is a service where you can hire trained shoppers who act like your customers and examine your retail premises, websites, or apps.

By: QDegrees

7 Tips to Boost Quality Scores in Your Contact Center

Service

| 24 May 2024

7 Tips to Boost Quality Scores in Your C...

In a business, the contact center deals with customers and their queries all the time. When a customer has a query regarding your product or service, it's impor...

By: QDegrees

Feedback Questions to Measure Product Experience

Service

| 13 May 2024

Feedback Questions to Measure Product Ex...

There are two phases of product development that are important to have a successful product in your portfolio. The first phase is that a product is developed to...

By: QDegrees

Service

| 10 May 2024

From Feedback to Action: Improving Custo...

Navigating with a brand may not be something every single customer can do on their own. At some point, many customers need help regarding the product they bough...

By: QDegrees

Everything You Need to Know About Feedback Survey Strategy

Service

| 08 May 2024

Everything You Need to Know About Feedba...

To ensure a business runs smoothly, listening to customers is paramount. They provide invaluable insights, often presenting unexpected challenges critical to ad...

By: QDegrees

Market Research Strategies for New Product Launch

Service

| 06 May 2024

Market Research Strategies for New Produ...

Market research is one of the most useful tools available today, as it helps businesses with most of their operations. Yes, while many tools, whether physical o...

By: QDegrees