Responsibilities:

• To Visit service center of Consumer Durables / Retail outlets and perform Audits at various locations and multiple states. Perform audits at service center on various predefined parameter (Technical & Non-technical) Capture VOC of dealers & customers by physical visits & via telecom. Good written and verbal skills. (Must be proficient in English or Hindi as well as in regional language.) Prepare reports and analysis as necessary to determine areas of improvement & opportunity.