Blogs
Our Blogs
We're glad and grateful you're here for the wisdom of Experience.
Service
Role of Sentiment Analysis in Elevating Net Promoter Score
With the growing popularity of the Internet and social platforms, what else has grown proportionally are opinions and feedback. But today, the opinions and feedback are not limited to social platforms as businesses have also recognized their power in building brands. Yes, these play an important role in many ways, including the NPS survey.
ViewBy QDegrees
Role of Sentiment Analysis in Elevating Net Promoter Score
With the growing popularity of the Internet and social platforms, what else has grown proportionally are opinions and feedback. But today, the opinions and feedback are not limited to social platforms as businesses have also recognized their power in building brands. Yes, these play an important role in many ways, including the NPS survey.
By: QDegrees
E-commerce Trends and the World of Online Mystery Shopping
In 2024, it is expected that India's e-commerce market alone will reach a whopping ₹4,416.68 billion. It may not surprise you a lot, as the growth of e-commerce worldwide is pretty evident. Instead, you may find it as an opportunity, right? But there's a catch.
By: QDegrees
9 Proven Customer Experience Strategies Unveiled
Nestled in a quiet corner of the city, "Whimsy & Wonder" is a bookstore run by Emily. She is a bibliophile, so she turned her passion into a career. With a deep knowledge of books, she already has an advantage over others, but it’s not the only thing that makes Whimsy & Wonder stand out.
By: QDegrees
Mapping Customer Journeys: Diverse Perspectives & Tailored Strategies
Customer journey mapping, a strategic process of mapping the customer's entire journey from start to finish is a great business concept. The sole objective of this process is to keep an eye on the customer's experience at multiple touchpoints...
By: QDegrees